Contact information
Contact Us
Route Your Inquiry Correctly
Use the correct subject line format to ensure your email reaches the right team member and receives priority handling:
Damaged product, wrong item received, or non-delivery. Include order number and photos.
Must be submitted within 2 hours of order placement before fulfillment begins.
Tracking questions, delayed shipments, or address correction requests.
Questions about compounds, concentrations, CoA documentation, or availability.
Bulk ordering, custom formulations, or institutional purchasing requests.
Regulatory questions, subpoenas, legal notices, or compliance documentation.
What to Include in Your Email
To avoid delays, include the following in every email to our support team:
- Your full name as it appears on your order.
- Your order number (format: #XXXXX).
- The email address used at the time of purchase.
- A clear, concise description of your question or issue.
- Photographic documentation if submitting a damage or wrong-item claim.
Legal & Compliance Correspondence
For all legal notices, regulatory inquiries, subpoenas, or formal compliance correspondence, direct all communications to JJ@peptides180.com with subject line LEGAL/COMPLIANCE INQUIRY. All such communications will be routed to the appropriate responsible party.
FDA & Regulatory Notice
All products sold by Peptides180.com are intended exclusively for in vitro laboratory and scientific research purposes only. They are not intended for human consumption, therapeutic use, self-administration, or veterinary use. They have not been evaluated or approved by the U.S. Food and Drug Administration (FDA).
By contacting us or placing an order, you confirm that you are 21 years of age or older and that your intended use of any product complies with all applicable federal, state, and local laws and regulations.